@book{5d8741b856c0471cb9a07261312e9682,
title = "E-Service Intelligence -- Methodologies, Technologies and Applications",
abstract = "Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. E-Service Intelligence integrates intelligent techniques into e-service systems for realizing intelligent internet information searching, presentation, provision, recommendation, online system design, implementation, and assessment to internet users. This book offers a thorough introduction and systematic overview of the new field and covers the state-of-the-art of the research and development in E-Service Intelligence ranging from e-services and/or intelligent techniques to web information presentation, search, and mining, to personalization, privacy, and trust in e-services, to e-service evaluation, optimization and knowledge discovery, and to intelligent e-service system developments.",
keywords = "E-services, internet information searching, recommendation systems, online system design, Web intelligence, optimization, knowledge discovery",
author = "Frank Hardeman",
editor = "Jie Lu and Da Ruan and Guangquan Zhang",
note = "Score = 10",
year = "2006",
month = oct,
language = "English",
isbn = "978-3-540-37015-4",
volume = "37",
series = "Studies in Computational Intelligence",
publisher = "Springer",
number = "ISSN 1860-949X",
address = "United States",
edition = "1",
}